Welcome to Culture Lingerie. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products.
By accessing this website and/or placing an order, you agree to be bound by the following terms. If you do not agree with any part of these terms, please do not use our website.
1. General Information
This website is owned and operated by Culture Lingerie. Throughout the site, the terms “we”, “us” and “our” refer to Culture Lingerie.
We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates to our website. It is your responsibility to check this page periodically for changes.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
3. Product Information
We strive to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors will be completely accurate.
All product descriptions and prices are subject to change at any time without notice.
4. Orders
By placing an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or inventory errors.
5. Pricing and Payment
All prices are listed in GBP and include applicable taxes unless stated otherwise. We accept secure payment via the methods displayed at checkout.
6. Shipping
We aim to process and ship all orders promptly. Shipping times may vary based on your location. Culture Lingerie is not responsible for delays caused by couriers, customs, or other external factors.
7. Returns and Refunds
Due to the intimate nature of our products, we do not accept returns or exchanges for hygiene reasons.
Refunds are only issued if:
Your item is damaged upon arrival, or
Part of your order is missing.
You must contact us within 48 hours of receiving your order to be eligible for a refund. See our full Returns & Refunds Policy for more details.
8. Intellectual Property
All content on this site—including text, images, logos, and product designs—is the property of Culture Lingerie and is protected by copyright and intellectual property laws. You may not use or reproduce any content without our prior written permission.
9. Limitation of Liability
Culture Lingerie shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
10. Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
11. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of United Kingdom, and you submit to the exclusive jurisdiction of its courts.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
📧 Email: Hello@culturelingerie.com